Firestone Complete Auto Care

Firestone here in Convoy and Balboa is EXCELLENT. Miguel and Angel are very upfront and honest. David the tech was very detailed and got me in and out in a timely matter. I own a 2024 Honda refuse to go to the Honda dealership and rather go to Firestone. What does that tell you! I would recommend Firestone to anyone that doesn’t wanna deal with dealerships service centers!

I had an outstanding experience at Firestone. The front staff were professional, attentive, and efficient—getting me in quickly for diagnostics without any hassle. What stood out was the level of honesty throughout visit. They explained what work was necessary and what could wait, which I genuinely appreciated. I didn’t feel like I was being upsold or pressured into unnecessary services. To me this was rare and refreshing. If you’re looking for quality work, trustworthy recommendations, and a team that will take care of your car, I highly recommend Firestone.

I’m extremely impressed with the level of service I received. The staff was knowledgeable, honest, and efficient. My car was ready on time, the pricing was fair, and they took the time to explain everything clearly. It’s refreshing to find a place that truly cares about their customers. Highly recommend to anyone needing reliable car service! Thanks to Miguel for the amazing service.

I have been coming to this particular shop for over 10 years. I’ve lived all over San Diego, (particularly north county) and I drive down to this Firestone no matter where I’m located because I trust their service and I know they are always reliable. As someone who doesn’t really know much about the world of cars and maintenance, I know I can count on Miguel and his team to keep my car running smoothly and reliably! I trust their recommendations and they are always honest with me about what services need to be prioritized which is so invaluable to me! The shop is clean and the customer service is respectful and honest. Plus, there are so many delicious restaurants and coffee shops in the are…

Excellent customer and technical services. There are other Firestone locations closer to where I live, but I choose this location thanks to Miguel. He and his team make all the difference between good service, and great service. They are definitely great. The overall location is clean and organized, including the bathroom. Can certainly see the team makes the effort to look after the shop, office, and parking spaces. Got 4 brand new tires, alignment. Everything from the type, cost, services rendered was communicated clearly and concisely. Thanks again Miguel for providing excellent service, and managing this location very well.