Big O Tires

About 1 hour after dropping my car off, I received a call stating there was oil all over the bottom of my car. Explained that this would’ve needed to happen in the 2 miles from discount to them and that I would call my mechanic. Less than 2 minutes later they say they were looking at the wrong car but somehow “I still see a leak in your car too” …. And the note was still on my receipt. I’ve been c…

I had a gut feeling the moment I walked I. To this location, with shady lack of motivation or honesty in the air , spent $129 plus tax and $20 tip I gave the manager , the technician probably never even saw it , For a service that was never performed on my vehicle. I asked to get my vehicle aligned they printed out a paperwork, that they could of worked off of, and gave a hilarious excuse why it …

I came in for a nail in my front tire and to have my rear brakes done. The guy I dealt with, I didn’t catch his name, unfortunately. But he was really nice and didn’t talk to me like I’m an idiot just because I’m a girl. He didn’t try to upsell anything unnecessary. In fact, he told me I needed 2 tires and I ended up buying 3 based on my own decision. This was my second time coming here in the las…

This was my 4th visit to this particular store that week due to logistics. And they’re 6 miles away, 48 miles right there. Which was ok because the other Big O stores I went to bought the company this loyalty. This particular visit though changed everything. To simply it involved an unleashed dog entering the store (a violation of the Health and Safety Code). The result was my PTSD triggered, my …

Avoid this place at all cost, as long as Jesus works there you are most likely getting scammed. He gave me a faulty tread reading by giving me the SHOULDER TREAD measurement (of 4/32) in order to convince me I needed 3 brand new tires instead of getting the one tire which is covered by insurance. He then refused to give me the single replacement unless I agreed to getting the 3 new ones, then re…