West Miramar Automotive & Transmission

Should have looked at the 1* reviews before going here. I paid for new spark plugs, fuel induction cleaning for engine, and fluid replacements on vehicle. Also for a new turbo bypass valve installed which they said they knew how to do. They did not install the bypass valve at all, and charged me $600 for the service. They kept my self-provided part and didn't call me to tell me that it wasn&…

I had an extremely disappointing experience with West Automotive Group. I entrusted them with my vehicle, which was in near-perfect condition, only to get it back with clear damage that they refused to take responsibility for. The front bumper, fog light, and lower air dam were damaged while the car was in their care, yet they tried to claim it was “pre-existing”—which is completely false. Additi…

Five Stars! I had a fantastic experience! The customer service was top-notch—friendly, helpful, and professional. I was able to call and get same-day service and repair, which was a huge relief. The pricing was very fair and reasonable. They also offer a shuttle service, which made everything even more convenient. Overall, fast, efficient, and reliable service. Highly recommend!

I had a great experience at West Miramar Automotive getting my brakes, rotors, and calipers replaced. The technician clearly explained why my brakes felt spongy—turns out the calipers were busted and leaking brake fluid. He also showed me the condition of the rotors and pads, which helped me fully understand the issue. At the front desk, Brian (or maybe Brandon…my apologies) and a young lady were …

Damaged the back of my seat doing a seat belt repair under warranty. Had to come back to repair and now I have to sit on location wait scheduled 2.5 hours for the repair. After a bunch of complaints I was given a loaner car The overall sense is that it’s not big deal to sit in the middle of industrial Kearney Mesa. They offer no credit to run to the store no loaner car. Just sit and wait lik…